How Robotics and AI are Changing Retail

Written by: CSD Staff, Convenience Store Decisions Magazine
Source: Convenience Store Decisions Magazine

Check out this timely article on the new ‘industrial revolution’ of robots and service bots and how this affect the convenience store industry.

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Creating a Coffee Destination

Written by Marilyn Odesser-Torpey, Convenience Store Decisions Magazine
Source: Convenience Store Decisions Magazine.

To go coffee cup and coffee beans

Check out this interesting article on customer choices when it comes to coffee quality and experience as it relates to the convenience store industry.

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What Workers Want

To win today’s war for workers, look at changing your workplace culture.

By John W. Martin & Matt Thornhill, NACS Magazine
Re-printed with permission from NACS and the NACS Magazine.

A top problem facing retailers of all types these days is finding workers. For some, the solution is to stop fighting for workers altogether and instead invest in changes to their stores to simply eliminate positions.

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ATMs: Still Money Machines

A CSD Staff Report

Re-printed with permission from Convenience Store Decisions magazine.

In a credit/debit card-crazed society, cash remains king in convenience stores.

Make no mistake: While plastic is important, cash is, was, and always will be a key component in the profitability of convenience stores.

That means ATMs, which allow shoppers instant access to cash, will remain an integral component in any convenience retailer’s business plan. “ATMs are an important element in any convenience store’s business,” said David Tente, executive director for ATMIA, the ATM Industry Association. “Studies show that cash spending goes up considerably when there’s an ATM, and that often goes straight to the bottom line for c-store owners.” Bruce Wayne Renard, executive director at the National ATM Council Inc., agreed.

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In Sea of Growing C-store Chains, Single-Store Operators Must Stay Relevant

By: Melissa Kress, Convenience Store News

The 2018 Convenience Store News Top 20 Growth Chains added a combined 2,573 net new stores to their portfolios in the past year, equating to an 11.5-percent increase. With so much growth happening in the convenience channel, one has to wonder: Is there still room for single-store operators and small mom-and-pop chains in the industry’s future?

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20 Ways to Attract Millennials to your store

By: Bruce Horovitz, NACS Magazine (reprinted with permission from Erin Pressley, NACS VP, Publishing)

Click here to find out the many different ways you can attract millennials to your convenience store and why it is so important.

Take Ownership of the Four C’s

By: Diane Rusignola, Deputy Editor, NACS. First appeared in CSP Magazine’s in NACS State of the Industry Summit Special issue.
CSP Daily News

Lower prices, clean stores and healthy foods options top consumers’ c-store wish list.

4 C's of convenience storesThe industry is changing for the better, but it still has work to do.

Jeff Lenard, vice president of industry initiatives for NACS, shared with SOI attendees evolving and nuanced consumer perceptions of convenience stores based on the association’s research.

“I want to talk about different ways we can own convenience—whether it’s about the customer, whether it’s about the community, whether it’s about choice, whether it’s about cleanliness. … What are the customers saying?” he said.

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