Spring is finally here and hopefully the snow has completely melted away in your area. With the new season comes a new opportunity to learn about some industry trends and some new ways to stay relevant in your c-store as you take advantage of the warmer weather. In this edition, learn about five ways fuel retailers can further delight customers in 2019 and how robots and service bots promise to be the next ‘industrial revolution’ for the convenience store industry.Continue reading
Written by: Jeff Lenard, NACS Magazine
Source: NACS Magazine
There may come a day when the process of filling up at the pump is significantly disrupted, but that day is not today—or any time soon. Yes, electric vehicle sales are growing, and innovators are bringing new ideas to market that could change how consumers buy fuel. But gas margins in 2018 were up. Fuel demand was stable at 9.3 million barrels per day, and gas prices have averaged under $3 per gallon for more than 50 straight months (October 2014-January 2019) and are about 30 cents lower than a year ago.Continue reading
CHS Retail Solutions now offers a comprehensive library of online training modules designed specifically for the convenience store industry. This tool helps Cenex® dealers/retailers position their team for success. Training modules can be accessed for purchase at the new Retail Solutions Training website. Use code CENEX during the checkout process.Continue reading
Written by: CSD Staff, Convenience Store Decisions Magazine
Source: Convenience Store Decisions Magazine
Check out this timely article on the new ‘industrial revolution’ of robots and service bots and how this affect the convenience store industry.Continue reading
The Retail Solutions Preferred Vendor Program (PVP) provides c-stores in the Cenex® network with the advantage of the value and cost efficiencies provided from a select group of preferred vendors in our portfolio. The objective is to provide value and help meet business goals to all who participate in this program. The program includes vendors that serve our entire Cenex footprint.Continue reading
Top Engagement Priorities
of retailers indicate that personalization is one of their top customer engagement priorities.
of retailers indicate that the customer mobile experience is one of their new top customer engagement priorities.
of retailers have or plan to implement a single unified commerce platform within three years, up from 81% last year.
Source: BRP 20th Annual POS/Customer Engagement Benchmark Survey as published in Convenience Store Decisions, February 2019.